… absolutely everything.
Outsourcing, or the process of assigning a company’s business process or processes to an external agent (individual or organization), has been around for quite a few years. While some argue that even the dark ages had its form of outsourcing, it is undisputable that the industrial revolution kick-started outsourcing as a business concept.
So how and why do they do it?
Well, first of all, outsourcing is not just making others do your work willy-nilly. When you outsource, you can choose whether to do so with critical tasks or commodity tasks. Commodity tasks are more common, since they include everything from printing your business cards somewhere to hiring a cleaner for the office. Critical tasks, on the other hand, relate directly to the company’s service or supply – like using retailers to sell your goods, or an HR company to do your hiring and firing.
Secondly, deciding whether to outsource locally or choose an offshore organization can be tricky. While local outsourcing may be geographically easier, it is certain that sometimes offshore offers more expertise and value for less money. BPO is just one example – all those movies featuring a scene where the call centre redirects you to some Indian dude. If you’re worried about control, you can always select to outsource offshore to someplace close enough to bring you personal reports on a bi-weekly basis. Thirdly, outsourcing is a good way to concentrate on your core business without spending time and effort on specialized tasks. A company that already deals with whatever you are trying to set up will have more experience and less bias when it comes to your business, not to mention a concentrated expertise and procedures to help speed things along.
It’s not like outsourcing has no downsides. Like anything you entrust to somebody else, it is literally out of your hands. Your control over it lessens, the company gets influenced by outsiders… However, these are all small potatoes compared to the yam of value you get in return.
In Banja Luka, Bosnia and Herzegovina, research has shown tremendous potential for outsourcing software development. The number of small IT companies, freelancers and computer science schools combined with the standard of life and strategic geographic position of the city have made it a perfect place to set up a software development company to outsource to. Which is exactly what WaySeven is.
Founded by team of developers, whose previous experience spans from Founder.org to the Silicon Valley, WaySeven is a fast-growing and agile organization, employing a group of experts from various fields and backgrounds. Aiming to provide high quality service, amazing user experience and a strong base for clients’ success in their respective markets, the outsourcing experience is likely to be as good as it can get.
Big companies do it. Start-ups live and breathe it. Outsourcing is globalization in a nutshell, providing an easy road to expertise, diversity and value. Find your ideal company, give them a task and watch them run it like you hardly could.
Just don’t expect any miracles.